Answers to the most commonly asked questions regarding therapy

1. What are your office hours and availability?

I am in the office on Mondays, Tuesdays, Thursdays and Fridays.  I do not work on Wednesday, as I rent out my office.  I also do not work on weekends, however, in rare circumstances where it is impossible to find other times I may make exceptions.

My office hours are between the hours of 9am-7pm.  My latest appointment is scheduled at 6pm, please keep in mind that later appointments tend to book quickly and may need to be scheduled in advance. Feel free to contact me with any questions about my office hours and availability Contact me.

2. What are your rates?

Individual therapy sessions are 50-60 minutes in length and cost $190 per session.

Couples and family therapy are billed at $200 per hour.

Sessions that are scheduled for longer are prorated using the same hourly rate.

I prefer that my clients pay me by check each session at the start.  However, if you would prefer to use a credit or HAS card there is a $5 service fee to offset the credit card processing fee.

3. Do you take my insurance?

I do not accept insurance as a form of payment. However, I can offer a statement for reimbursement for you to submit to your insurance provider for out-of-network therapy services. Please contact your insurance provider to make sure your policy includes out-of-network therapy services. If you choose to use your insurance to pay for therapy, I am required to give you a diagnostic code that will go on your permanent medical record.

Most insurance companies do not pay for couples or family counseling as they do not see relationship issues as a medical problem.

4. How to schedule and cancel appointments?

I do all my scheduling myself, either on the phone, in person, or through email.  If you need to cancel your appointment, please do so at least 48 hours in advance of your scheduled session time. You will be responsible for the full fee and charged for the time reserved when cancellations are received less than 48 hours in advance.

1220 University Dr. #202 | Menlo Park, Ca 94025 | Phone: (650) 330-1100 | Email: doctordiane@sbcglobal.net

1220 University Dr. #202 | Menlo Park, Ca 94025
Phone: (650) 330-1100 | Email: doctordiane@sbcglobal.net